Privacy Policy

To provide our services effectively, we may collect: Information You Provide • Name • Phone number • Email address • Profile information • Vehicle listing details • Messages sent through the platform • Payment or transaction information where applicable Automatically Collected Information When you use Carmaat, we may automatically collect: • Device information • IP address • Browser type • Usage activity • Location data (where permitted) Transaction & Listing Information We collect data related to listings, purchases, sales interactions, and transaction activity to maintain marketplace transparency and safety.

We use your information to: • Provide and improve Carmaat services • Facilitate transactions between users • Verify accounts and listings • Prevent fraud and abuse • Provide customer support • Send service updates and notifications • Improve user experience and platform security • Comply with legal obligations

As a community-focused platform, certain user information such as usernames, listing details, and ratings may be visible to other users to promote trust and transparency within the marketplace. We do not publicly display sensitive personal information.

Carmaat does not sell personal data. We may share information only when necessary with: • Payment processors or service providers • Fraud prevention and security partners • Law enforcement when legally required • Service providers supporting platform operations All partners are required to protect user data.

We take reasonable technical and organisational measures to protect your data from unauthorised access, misuse, or loss. However, no online system is completely secure, and users share information at their own risk.

We retain information only as long as necessary to: • Provide services • Meet legal obligations • Resolve disputes • Enforce platform policies Inactive data may be deleted or anonymised over time.

Depending on applicable laws, users may request to: • Access personal data • Correct inaccurate data • Delete their data • Restrict or object to data processing Requests can be made through our support channels.

Carmaat uses cookies and similar technologies to: • Improve platform performance • Remember preferences • Analyse usage patterns Users may disable cookies via browser settings, though this may affect platform functionality.

Carmaat may contain links to third-party services or tools. We are not responsible for their privacy practices, and users should review third-party privacy policies separately.

Carmaat services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

We may update this Privacy Policy periodically. Continued use of Carmaat after updates indicates acceptance of revised terms.

For privacy questions or requests, contact: Carmaat Support Email: support@carmaat.com Carmaat is built on community trust. Protecting user privacy and ensuring safe interactions remain central to our mission of creating Nigeria’s most trusted automotive marketplace.